We take your information seriously. Read our Privacy Policy to find out how we use your info to do business.

Website Privacy Policy

Motion Design Ltd have created this privacy statement to demonstrate our firm commitment to the privacy of our users and our compliance with the principles of General Data Protection Regulation (GDPR). This document discloses our information gathering and usage practices and our protection of your personal information. If you have any concerns about privacy or data use that we have not addressed to your satisfaction please contact us at

Our website address is:

Section 1 – Personal information that we collect

Personal information is information that can be used to identify an individual such as name, email, phone, location, online identifier (ip address, and browser user agent).

Information that we collect is in 2 categories:

We collect additional information that identifies a browser with your IP address automatically for the purposes of ensuring the website operates as detailed in Section 1.2

If you consent to allowing cookies for analytics and tracking then we use 3rd party services which will place tracking cookies to identify your browser as detailed in Section 1.3

1.1 Personal information that you choose to give us

You may give us personal information such as your name, address, email address or phone number when you when you communicate with us via phone or email.

Anyone under the age of sixteen years must not supply personal information to us.

1.2. Personal information that we collect automatically

We receive information from the devices that you use to access Motion Design websites, including your IP address and User Agent (a small piece of data that indicates what your browser software is and what version it is). When you visit our website we may use session cookies to store information in order to provide a more secure and faster service and for marketing purposes on the Motion Design websites.

You are free to block or delete these cookies – however functions on the website may not work. Please see below more information on our use of cookies.

We can not collect your name/email/phone details automatically.

1.3. Optional tracking information collected

Motion Design uses Google Analytics (which collects your browser identifying information when visiting the Motion Design site) to see page views and browsing activity on Motion Design’s website. This is used for the purpose of improving the usability of our website.

You are free to consent or withdraw consent from this tracking on Motion Design.

Google can not supply your name/email/phone details to us and we don’t supply your personal details to Google

Section 2. Use of your information

We use your personal information to fulfil contracts with you, to contact you about your account, to improve our customer service, to meet our legal obligations and to detect and prevent security breaches or fraud. We use additional information to do internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our market.

We store your IP address and User Agent on our web servers and backups for the purpose of fraud prevention and system debugging.

We store your personal details from requests for information and technical advice on our email and we may send these details to your nearest Motion Design distributor in order to fulfil your request. These distributors may be in the same country as you or a different country.

We store personal information relating to product orders on our ERP system and backups for the purpose of fulfilling customer orders.

Information collected by Google is stored by them and may be used for marketing.

Motion Design Ltd does not sell or rent your personal information to third parties.

We release account and other personal information only when we believe release is appropriate to comply with law, enforce or apply our terms and conditions or protect the rights, property, or safety of Motion Design Ltd or others.

Section 3. Protection of your information

We protect your personal information from loss and unauthorised access by security measures including data encryption, password protected authentication and physical access controls.

Section 4. Retention of information

In order to protect our IP rights we retain some personal information for 20 years. This applies to contact information relating to product enquiries and sales.

We delete other sources of information as follow:

  • Database backups: after six months
  • Web server logs: after six months
  • Google Analytics : 25 months
  • System logs: 180 days

Section 5. Updates and removal of personal information

You have the right to see the personal information that we hold about you.

If you wish to have your personal details updated or removed from our directory for any reason, simply send us an email request We will comply subject to any legal obligations that we have to retain information.

Section 6. Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly so we encourage you to periodically review this page for the latest information on privacy practices at Motion Design Ltd.

If you have any questions about our privacy policies or any other matter, please contact

Appendix i. Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our website. We use cookies to improve the customer experience. We may also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major Web sites.

Motion Design Ltd also uses persistent cookies to personalise the user experience, to help protect our customers and to provide us with research information (such as how often customers visit Motion Design Ltd each month). Persistent cookies allow us to track users on Motion Design Ltd and also help us identify users who may be abusing the Motion Design Ltd website.

You will need to either confirm the use of cookies when you visit our website.

Appendix ii. Third party links

Motion Design Ltd may contain non-advertising links to a variety of third party sites to enhance the customer experience. Motion Design Ltd has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

Appendix iii. Internet statistics

Motion Design Ltd, like most large websites, uses a counting system to collect information, such as the number of visitors per day or the number of pages requested per day. To do this, Motion Design Ltd has a small piece of Google code on each page which counts these statistics. This enables us to better understand how our website is used, and how you found our website

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